Privacy policy

This policy explains what personal data Soanki Art of Giving (“we”) collects when you shop at hr26homes, and how we use it, under India’s Digital Personal Data Protection Act, 2023.

• Your name, mobile number and email address.
• Your delivery address, and your GSTIN if you add one.
• What you order and how you pay. We never see or store your card or UPI details; the payment gateway handles them.

• To deliver your order, send updates and issue your GST invoice.
• If you enter your mobile number at checkout but don’t finish, we save your bag and may message you about it on WhatsApp.
• To answer your questions and handle returns.

Only what’s needed to complete your order: the courier (name, phone, address), the payment gateway, and our e-commerce platform, which hosts this store. We don’t sell your data.

Order records are kept for 8 years, as tax law requires. A saved bag is deleted after 30 days.

You can ask us to see, correct or delete your data, or to stop messages, by contacting us. We reply within 30 days.

• Email: support@hr26homes.com
• Phone or WhatsApp: +91 97118 00504

If we haven’t resolved a complaint, write to our grievance officer. We acknowledge complaints within 48 hours and resolve them within one month.

• Name: Sonaki Commerce, Owner
• Email: support@hr26homes.com
• Phone: +91 97118 00504