Returns and refunds

Not happy with your order? You can return it for a refund or exchange it for another size or colour within 7 days of delivery.

Items must be unused, unwashed and in their original packaging with tags attached.

If an item arrives damaged, defective or isn’t what you ordered, tell us within 48 hours of delivery with photos. We replace it or refund you in full, and you pay nothing for the return.

Once we receive and check the item, we refund you within 7 working days.

• Paid online: refunded to the same payment method.
• Cash on delivery: refunded to your bank account or UPI ID, which we’ll ask you for.

Delivery and cash-on-delivery charges are refunded only when the item was damaged, defective or wrong.

You can cancel an order any time before it’s shipped, and you get a full refund.

• Email: support@hr26homes.com
• Phone or WhatsApp: +91 97118 00504

If we haven’t resolved a complaint, write to our grievance officer. We acknowledge complaints within 48 hours and resolve them within one month.

• Name: Sonaki Commerce, Owner
• Email: support@hr26homes.com
• Phone: +91 97118 00504